Even though our company does not deal directly with the retail sector, however it remains open to comments and questions from users of our products. These comments may be expressed either directly from consumers to us (e.g. through any communication form we have available, telephone, e-mail, website etc.) as well as through the network of the group’s subsidiaries and its partners in Greece and around the world.
When a consumer expresses dissatisfaction, we immediately deal with the issue in a polite and unbiased manner and make all reasonable efforts to maintain or restore the consumer’s good faith and the continued purchase of the MOBIAK SA products.